Have Questions About Interior Plants or Plant Service?
YOU’LL FIND ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS HERE FOR…
Plant Selection – Plant Service – Plant Pricing – Guarantees – Interior Plant Design – Office Plant Options – Plant Service Locations… And more.
Q. Are you a COVID-19 Safe and Essential Business?
A. Yes. We take your health and safety seriously. We are safely servicing hundreds of offices and thousands of plants every week. And Interior Plantscape Service is Deemed essential by the State of California.
Q. Which interior plants should I select?
A. You can select the right plants with confidence! You can rest-on our 30 years of experience designing and installing 1000s of interiorscapes. We know plants! And we know the plants that will give you the look and feel you desire, and which plants will thrive and were they will thrive in your environment.
Q. What if I don’t like a plant that you bring me?
A. With our 90-day “I -want -to -be -sure” Interior Plant Selection Guarantee — You have a full 90 days to decide: If for any reason you are not satisfied with a new interior office plant that we provide and service, we will replace that plant with one you’ll love.
Q. How do I know if I need the regularly scheduled plant service?
A. Not sure if you should tackle the trouble and time of plant care yourself?
Try it out! — You have nothing to lose — With our 30-Day Risk-Free Interior Plant Service Guarantee. If you are not 100% thrilled with the time-saving and convenience of our plant care service, simply cancel the service anytime within the first 30 days to receive a full refund equal to the first month of service.
Will you provide service for my existing plants?
A. Yes! We love to care for existing plants! When we take over the care and management of your inside plants you’ll be surprised to see how good your existing plants can look. The look of amazement on the faces of our customers always thrills us after they see what we can do with their current plants. You can learn more about service for your existing plants Here.
How do you keep my plants thriving and looking great?
With our Exclusive 9-Step Plant-Care System you’re assured of consistent, great looking plants all the time. A trained and caring plant technician provides regularly scheduled plant service with a little extra TLC for each plant, and will…
- Check the plants for moisture – and water plants and fertilize as necessary to maintain optimal health
- Keep all plants gently dusted, cleaned, groomed, and oriented to the proper light for balance and appearance.
- Remove aged, damaged or unsightly foliage, leaving only lush greenery.
- Discard trash and debris in planters and keep the planters wiped down and clean.
- Treat plants for foliage disease and insects if any – using only safe non-toxic methods. No harsh chemicals are ever used.
- Replace damaged or unsightly plants with fresh new plants.
- Plus, our plant service comes with regularly scheduled quality control visits by a trained supervisor to ensure that you are receiving the service you deserve.
How long can I expect the plants to last?
A. For many years when… 1. the right plants are matched with the right environment, and 2. When they are watered and cared for properly.
Plants, like all living things may deteriorate as they age. If they lose that new plant luster you might want to replace them with new plants. However…
With our exclusive plant care process and guarantee you won’t have to worry about replacing your plants from Emerald Coast Plantscapes because, if we fail to keep your office plants looking great we will replace them at no charge.
Q. What if a plant dies under your care?
A. Free interior plant replacement is included with most service options giving you peace of mind to simply enjoy the plants without the care or concern.
Q. How does your free interior plant replacement work?
A. 98% of our service customers have our free plant replacement guarantee.
When we provide the regular interior plant care, we replace the plants when and if needed at no additional charge.
How long does your free plant replacement guarantee last?
A. The plant replacement guarantee lasts for as long as you have our service.
Q. I like that I don’t have to pay for new plants. what other benefits can I expect from the plant replacement guarantee?
1. No-more shabby, embarrassing plants – Always healthy lush plants keep everyone happy and enhances your image.
2. Flat rate for service means No surprises at the end of the month.
3. You can enjoy the plants with confidence. No need to worry about the plant care.
Q. How much does interior plant service cost?
A. The cost of interior plants and plant service is determined by the number of plants that you have, the size of the plants and variety of plant species. To help you understand plant prices and estimate for yourself how much plant service cost, we’ve created a plant service price page and price estimator tool. Check it out Here.
Q. If I’m happy with the person you send to care for my plants and you switch them for a new plant person how do I know the new plant person will take good care of the plants?
A. All Emerald Coast plant care technicians are thoroughly trained and required to follow our 9-Step Plant Care Process. Assuring you of consistent quality plant care no matter who we send to care for your plants.
Q. I don’t want to have to manage the plant person to make sure they are doing their job. How do you help me with that?
A. We take the problem of plant care off your plate 3 ways:
1. We hire people that love working with indoor plants.
2. All our plant care people are trained to follow a specific regimen.
3. A field supervisor makes regular visits to your job-site to make sure you are receiving the service you deserve. The supervisor will grade the quality of your plants based on our 9-Step plant care regimen. Freeing you to enjoy the plants…without the concern.
If Emerald Coast Plantscapes can’t work with us, can you recommend a plant company who can?
A. Yes! We have several industry connections and work with other plant companies that specialize in certain areas of plant design and care. If we can’t provide what you are looking for, We will recommend a competitor you can trust to meet your plant needs.
Q. Do you get a commission or a kick-back if you recommend another plant company?
Q. Why would you recommend your competition?
A. We’re happy to refer our competition simply because we’re on mission to “Leave People and Places Better Than we Find Them” — This means if we can’t meet your plant needs but recommend someone who can then we have achieved our mission.
Q. What areas do you provide interior plant service for?
A. We provide interior plant maintenance service and plant rentals in the cities of Ventura, Oxnard, Camarillo, Moorpark, Simi Valley, Newbury Park, Thousand Oaks, Westlake Village, Agoura Hills, Malibu, Calabasas, Woodland Hills, and Los Angeles. From Santa Barbara to West L.A.
Q. What if we have locations outside of your plant service area?
A. In many cases we can refer other interior plant service companies to meet your plant needs beyond our regular service area.
Have other questions?
You can reach our friendly staff with a simple call or email